Why restoration reviews get skipped
Restoration work does not keep office hours. Your technicians are extracting water at midnight and your project managers are juggling adjusters, homeowners, and equipment across several jobs. When a review means sitting down at a computer, it gets pushed behind every emergency. The skills that decide whether a homeowner trusts you, communication, documentation, and care inside someone's home, rarely get discussed.
How FieldCon fits a restoration company
- Project managers talk, they do not type. They record a review out loud and FieldCon writes it up.
- Techs self-assess from the field. A text or email link on their phone, no app, no login, done between calls.
- One review per role. A tech who is also a crew lead is reviewed against the right expectations for each role.
- English and Spanish. Crews self-assess and speak in their own language.
Find the gaps before a homeowner does
When a project manager and a technician rate the same skills independently, the differences show up clearly. FieldCon flags every meaningful gap and turns it into a ready-to-run conversation agenda, and it can send the technician a question about that gap before the meeting, so the conversation starts with their side of the story.
Between reviews, pulse surveys by text and email keep a read on how your team is holding up through busy stretches.
The bottom line
Restoration teams are too busy for reviews that live behind a desk. FieldCon fits the work: by talking, on a phone, between calls, with each role reviewed on its own terms.