Last Updated: June 6, 2026
Welcome to FieldCon, a website of Core Matters, LLC ("FieldCon," "we," or "us") and our Privacy Policy ("Privacy Policy"). This Privacy Policy is important and affects your legal rights, so please read carefully.
By accessing or using fieldcon.io and various related websites and services (collectively, the "FieldCon Services"), you agree to be bound by this Privacy Policy and all of the terms incorporated herein by reference. By using the FieldCon Services and/or submitting or collecting any personal data via the FieldCon Services, you accept, expressly consent, and agree to our practices surrounding the collection, use, and sharing of your personal information in accordance with this Privacy Policy. If you do not consent and agree with the terms of this Privacy Policy, you cannot, and we do not authorize you to access, browse, or use the FieldCon Services.
Our processing of personal information, such as your name, address, email address, or telephone number, will be undertaken consistent with the requirements of applicable privacy laws, including, but not limited to, the California Consumer Privacy Act, the California Privacy Rights Act, the Virginia Consumer Data Protection Act of 2021, the Colorado Privacy Act of 2021, and the Utah Consumer Privacy Act of 2022, the Connecticut Data Privacy Act of 2022, the Texas Data Privacy and Security Act, the Oregon Consumer Privacy Act, the Montana Consumer Data Privacy Act, the Tennessee Information Protection Act of 2023, the Iowa Consumer Data Protection Act of 2023, the Delaware Personal Data Privacy Act of 2023, the Nebraska Data Privacy Act of 2024, the New Hampshire Privacy Act of 2024, the New Jersey Data Privacy Act of 2024, the Maryland Online Data Privacy Act of 2024, the EU General Data Protection Regulation, the UK General Data Protection Regulation, and the Canadian Personal Information Protection and Electronic Documents Act.
We receive personal information as described to you at the point of collection, pursuant to your consent, and/or when you voluntarily provide us with personal information, including:
We may also collect additional information, which may be personal information, as otherwise described to you at the point of collection or pursuant to your consent. Such information includes performance assessment responses (from both managers and employees) and review conversation notes.
In order to access and use certain areas or features of the FieldCon Services, you consent to our collection and use of certain information about your use of the FieldCon Services through the use of tracking technologies or by other passive means, including when you receive, open, engage, forward, and/or click through the Services. Your consent to our access and use of this "passively collected" information includes, but is not limited to, the domain name of the website that allowed you to navigate to the FieldCon Services, search engines used, the internet protocol ("IP") address used, the length of time spent on the FieldCon Services, the pages you looked at on the FieldCon Services, other webpages you visited before and after visiting the FieldCon Services, the type of device and/or internet browser you have, the frequency of your visits to the FieldCon Services, and other relevant statistics (collectively "Traffic Data").
When you enable features that use artificial intelligence, machine learning, large language models, natural language processing, automated decisioning, speech-to-text, text-to-speech, and related technologies (collectively, "AI Features"), we may process: (a) voice recordings, (b) transcripts of calls or messages, (c) user inputs, prompts, or configuration data, (d) caller responses or behavior, (e) AI-generated summaries, classifications, or recommendations, and (f) logs and metadata necessary to operate, secure, and improve AI Features (e.g., quality assurance, safety, abuse detection, analytics, and model evaluation). AI processing may be performed by third-party model or service providers. Where contractually agreed, we restrict such providers from using your inputs or outputs to train publicly available foundation models.
We use Cloudflare Turnstile to protect our forms and Site from spam and automated abuse. Turnstile analyzes visitor behavior and device and browser signals to distinguish humans from bots. This processing is governed by the Cloudflare Turnstile Privacy Addendum, available at https://www.cloudflare.com/turnstile-privacy-policy/.
We collect information (including personal information and Traffic Data) when you use and interact with the FieldCon Services, and in some cases from third party sources. Such means of collection include:
We may use tools outlined below in order to provide the FieldCon Services, advertise to, and better understand users.
Cookies: "Cookies" are small computer files transferred to your device that contain information such as user ID, user preferences, lists of pages visited, and activities conducted while using the FieldCon Services. We use Cookies to: (i) improve and tailor the FieldCon Services, (ii) customize advertisements, (iii) measure performance, (iv) store authentication so re-entering credentials is not required, (v) customize user experiences, and for (vi) analytics and fraud prevention. For more information on Cookies, including how to control your Cookie settings and preferences, visit http://www.allaboutCookies.org. You can also manage Cookies in your web browser (for example, Edge, Explorer, Chrome, Safari). If you choose to change your settings, you may find that certain functions or features of the FieldCon Services will not work as intended. The following details the types of Cookies we use and why we use them:
If we process Cookies based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any point in time by contacting us at support@fieldcon.io. Please note, if you exercise this right, you may have to provide your consent on a case-by-case basis to enable you to utilize some or all of the FieldCon Services.
You may be able to reject Cookies and/or mobile device identifiers by activating the appropriate setting on your browser or device. Although you are not required to accept FieldCon's Cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the FieldCon Services.
You may opt out of receiving certain Cookies by visiting the Network Advertising Initiative ("NAI") opt-out page or the Digital Advertising Alliance ("DAA") opt-out page, or by installing the DAA's AppChoices app (for iOS; for Android) on your mobile device. When you use these opt-out features, an "opt-out" Cookie will be placed on your device indicating that you do not want to receive interest-based advertising from NAI or DAA member companies. If you delete Cookies on your device, you may need to opt out again. For information about how to opt out of interest-based advertising on mobile devices, please visit https://thenai.org/opt-out/mobile-opt-out/. You will need to opt out of each browser and device for which you desire to apply these opt-out features.
Even after opting out of Behavioral Advertising, you may still see FieldCon advertisements that are not interest-based (i.e., not targeted toward you). Also, opting out does not mean that FieldCon is no longer using Tracking Tools. FieldCon still may collect information about your use of the FieldCon Services even after you have opted out of Behavioral Advertising and may still serve advertisements to you via the FieldCon Services based on information it collects through the FieldCon Services.
This Privacy Policy does not cover the use of Cookies and other Tracking Tools by any third parties, and we are not responsible for the privacy practices of any third party. Please be aware that some third-party Cookies can continue to track your activities online even after you have left the FieldCon Services.
Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a "Do Not Track" or similar feature that signals to web services that a visitor does not want to have their online activity and behavior tracked. If a web service operator elects to respond to a particular DNT signal, the web service operator may refrain from collecting certain personal information about the browser's user. Not all browsers offer a DNT option and there is currently no industry consensus as to what constitutes a DNT signal. For these reasons, many web service operators, including FieldCon, do not proactively respond to DNT signals. For more information about DNT signals, visit https://fpf.org/thank-you-for-visiting-allaboutdnt-com/.
New standards are being developed for a Universal Opt-Out Mechanism, such as the Global Privacy Control ("GPC"), which allow users with GPC-enabled browsers and devices to send a signal that will communicate the user's request to opt out of sales of their personal information and to opt out of certain sharing of their personal information. The CPRA and other laws allow for the acceptance of Opt-Out Preference Signals such as the GPC, as an option for users to transmit an opt out of selling/sharing personal information. If we detect and recognize such a signal from your device or browser, we will honor it.
We may employ artificial intelligence ("AI") technologies ("AI Systems") to enhance the performance and functionality of the FieldCon Services which includes tailoring your experience through automated processing based on your activity using the FieldCon Services. The AI Systems work by analyzing your usage patterns, preferences, and other interactions within our services to predict your interests and preferences. The insights gathered allow us to improve our service offerings, provide personalized content and advertising, and enhance user satisfaction.
By using the FieldCon Services, you consent to the use of AI as described in this Privacy Policy. We encourage you to review your privacy settings regularly to ensure they continue to reflect your preferences.
For more information on your rights and how we use AI, or if you have any concerns about automated decision-making processes, please contact us at support@fieldcon.io.
Our AI Systems collect data that you provide directly or indirectly through your interactions with the FieldCon Services. The data collected may include, but is not limited to:
We do not collect, use, or sell your personal data for the purpose of training AI Systems such as Large Language Models ("LLMs").
Our AI Systems may make automated decisions including:
You have the right to:
We are committed to using AI responsibly. To this end, we implement the following safeguards:
We may use information (including information that has been de-identified and/or aggregated) to better understand who uses the FieldCon Services and how we can deliver a better user experience. We use information, including personal information, to provide the FieldCon Services and to help improve the FieldCon Services, to develop new services, and to advertise our services. Specifically, such use may include:
By providing your email and/or phone number and checking a box, clicking the "complete" button, or some other affirmative act, you are consenting to receive emails and text messages to that email or phone number. After signing up, you will receive a confirmation email or text message from FieldCon on your mobile number. This agreement is not entered into as a term or requirement of any purchase or promotion. Normal message and data rates may apply. Message frequency may vary. Neither we nor the participating carriers guarantee that messages will be delivered. We may discontinue these programs at any time without notice.
In certain circumstances, and in order to perform the FieldCon Services, we may share certain information about you as described in this section:
Any information you send to us electronically, while using the FieldCon Services or otherwise interacting with us, may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. Please be aware, despite our best efforts, no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Any information you send us through any means is transmitted at your own risk.
You can choose whether or not to provide personal information through the FieldCon Services. We will not discriminate against you for exercising any of your rights relating to your personal information and will not (i) deny you goods or services, (ii) provide you with a different level or quality of services, or (iii) charge you different prices for services for doing so.
In the preceding 12 months, we collected and disclosed for a business purpose the following categories of personal information about California consumers:
| Category | Examples | Collected? | Categories of Recipients |
|---|---|---|---|
| Identifiers | Name, address, email address, IP address | Yes | Organizations providing services to FieldCon |
| Personal information categories listed in the California Customer Records statute | Name, professional-related information; and employment-related information | Yes | Organizations providing services to FieldCon |
| Protected classification characteristics under California or federal law | Name, age, citizenship, nationality, ancestry, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, proof of eligibility to work | No | Organizations providing services to FieldCon |
| Commercial information | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies | No | Organizations providing services to FieldCon |
| Internet or other similar network activity | Browsing history, search history, information on a consumer's interaction with the FieldCon Services | Yes | Organizations providing services to FieldCon |
| Geolocation data | Location and movement data | No | Organizations providing services to FieldCon |
| Professional or employment-related information | Proof of eligibility to work, resumé, other professional-related information and employment-related information | Yes | Organizations providing services to FieldCon |
| Biometric information | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data | No | Organizations providing services to FieldCon |
| Non-Public Education Information | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records | No | Organizations providing services to FieldCon |
| Inferences from the foregoing | Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes | Yes | Organizations providing services to FieldCon |
We use and disclose the personal information we collect for our commercial purposes, as further described in this Privacy Policy, including for our business purposes with our partners and service providers as follows:
If you are a California resident you may have the following rights under the CCPA/CPRA in relation to personal information we have collected about you, to the extent required by the CCPA/CPRA and subject to verification:
To make a request in relation to the above rights, please contact us using the information in the Contact Us section below. To fulfil your request, we will need to verify your identity. Only you or someone legally authorized to act on your behalf may make a request related to your personal information. To designate an authorized agent, the authorized agent must provide sufficient information that allows us to reasonably verify that you authorize them to act on your behalf.
We retain personal information about you for as long as necessary to provide you the FieldCon Services. In some cases, we retain personal information for longer, if doing so is necessary to comply with our legal obligations, or as otherwise permitted by applicable law. Afterwards, we retain some information in a de-identified and/or aggregated form but not in a way that would identify you personally.
The FieldCon Services are not intended for use by children. Individuals under the age of 18 may not use the FieldCon Services. FieldCon does not knowingly collect any information from children. If you are under 18, do not attempt to register for the FieldCon Services or send us any personal information. By accessing, using, and/or submitting information through the FieldCon Services, you represent that you are not younger than 18 and that you have authority to do so. If you are a parent or legal guardian of a minor child, you may, in compliance with this Privacy Policy, use the FieldCon Services on behalf of such minor child. Information you provide through the FieldCon Services on behalf of a minor child will be treated as personal information as provided herein. If you use the FieldCon Services on behalf of another person, regardless of age, you represent and warrant that you have authority to do so.
The FieldCon Services may contain links or content from third-party websites. A link or content from a third-party website does not mean we endorse that website, the accuracy of information presented, or the persons or entities associated with that website. If you visit a third-party website, you are subject to the privacy policy of the applicable third party and we are not responsible for the policies and/or practices of any third party. We encourage you to ask questions before you disclose your information to others.
The effective date of this Privacy Policy is set forth at the top of this webpage. We will notify you of any material change by posting notice on this webpage. Your continued use of the FieldCon Services after the effective date of any amendment to this Privacy Policy constitutes your acceptance of the amended Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices. Any amended Privacy Policy supersedes all previous versions.
If you do not agree to future changes to this Privacy Policy, you must stop using the FieldCon Services after the effective date of such changes.
If you have any questions about this Privacy Policy, please contact us at support@fieldcon.io or at:
Core Matters, LLC
Attn: Privacy
5050 Carothers Pkwy #104-272
Franklin, TN 37067
Email: support@fieldcon.io